New Search (for clients)
We’ve made it easier for you to find the provider you need.
You can now search for providers based on:
- Specialties (e.g. art therapy, nutrigenomics, etc.)
- Illness or ailment
- Key words related to your search (e.g. anger management, lose weight, etc.)
Phone Call Backup (for wellness experts and clients)
To provide you with the best consultation experience possible, you can now easily switch from a RingMD call to a free phone call when one of the parties experiences poor internet connection.
The phone call backup button is only accessible by the provider and is found on the top right corner of their call screen. It is available during the pre-call test and during the actual call.
If the client experiences poor internet connection, the provider will be notified.
Once the phone call backup is initiated, the system will initiate the call from the provider’s phone, which will then automatically contact the client’s phone number.
This function can only work if the provider and client have entered a phone number on their Settings page.